Contact JAK’s Essentials
We’re here to help you with product questions, orders, wellness recommendations, or retreat support.
Your experience matters to us.
Quick Answers
Order & Shipping
We ship Monday–Friday. Allow 3–5 business days for order processing.
You’ll receive tracking information by email once your order ships.
Oasis Retreat Support
Questions about scheduling, tickets, or accommodations?
We’re happy to assist before and after your retreat experience.
Skincare & Wellness Questions
Need help choosing products?
We offer personalized recommendations for skin concerns and wellness needs.
Reach Us Directly
Email: tbrown@jaksessentials.com
Phone: 803-206-2098
Location: Lexington, South Carolina
Response Time: 24–48 hours
For order support, please include your order number so we can assist you quickly.
Customer Support Hours
Monday–Friday: 10 AM – 6 PM
Saturday: Closed
Sunday: Closed
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