Frequently Asked Questions
Find quick answers about products, shipping, returns, wellness products, and retreat policies.
General Questions
Do you test on animals?
No. All JAK’s Essentials products are made without animal testing.
Are your products natural?
Yes. Our formulas blend natural botanicals with safe, gentle actives that support long-term skin and wellness health.
Do you offer wholesale or private label?
Yes, through JAK’s Private Label Manufacturing. Please contact us for details.
Skincare & Body Product Questions
Are your products safe for sensitive skin?
Our formulas are designed to be gentle, but we always recommend a patch test for new products.
Can I use your brightening products daily?
Yes, unless your skin becomes irritated. Start slowly if you have sensitive skin.
Do you have a recommended skincare routine?
Yes — visit our Facial Care page to shop by skin concern.
Yoni Steam Safety & Use
Are yoni steams safe for everyone?
They are gentle herbal blends, but NOT recommended if you are:
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pregnant
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trying to conceive
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menstruating
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have an active infection
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are highly sensitive to heat
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How often can I steam?
1–4 times per month based on comfort.
Tea & Herbal Blend Questions
How many servings come in each bag?
Approximately 18–21 servings depending on blend.
Can I drink these daily?
Yes. All blends are made from safe botanical herbs.
Pre-Roll Safety & Legal Information
Do your pre-rolls contain THC or CBD?
No. They contain 100% smokable herbs — no THC, CBD, tobacco, or nicotine.
Are pre-rolls safe while pregnant or breastfeeding?
No. Avoid all forms of smoke inhalation during pregnancy or breastfeeding.
What age must I be to purchase pre-rolls?
18+ (or your local legal age requirement).